The role of the Workforce Development Pillar

The role of the workforce development pillar and its sub-committee are to work with industry and community to identify, develop, and implement career pathways to provide opportunities for economic and social growth. A strong community and local workforce create better opportunities for a sustainable city and industry.

Priority Goals

Tourism as a Career

Identify career pathways and work with stakeholders to create entry and advancement opportunities for the community.

Strengthen Our Workforce

Design, develop, and facilitate the improvement and enhancement of tourism skills and competencies.

Workforce Initiatives

Tourism & Hospitality Career Pathways Program

Tourism & Hospitality Career Pathways Program

The Pathways Program operates to provide career opportunities for community members in a steadily expanding tourism & hospitality industry.

Students experience a mix of classroom training, hospitality operational tours, and experiential workshops encompassing the overall tourism product. Students gain a hospitality-centric approach to the industry, while receiving concentrated knowledge in multiple operational sectors.

Disney Institute

Disney Institute

Our partnership with the Disney Institute began in 2016 as a yearly program to continuously enhance the skillsets of our WNY professional community, regardless of industry.

Hosted by the Conference & Event Center Niagara Falls, the annual event showcases the City of Niagara Falls and welcomes over 250 guests for a day of professional development, "the Disney Way!"

Stay Another Night Program (SAN)

Stay Another Night Program (SAN)

SAN works to improve tourism activity in the winter months by implementing a comprehensive training plan, combined with a comprehensive network of industry partners and a monthly incentive for hotel associates to convince existing guests to extend their stay ("Stay Another Night").

Past & Present Our Partners